Empire Vail VFP24FP30LP-1
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Delivery and Shipping
Delivery and Shipping
Empire Vail Products can be shipped via standard methods using carriers such as UPS, FedEx, and USPS. Very large, heavy, or bulky items (like bathtubs and appliances) as well as large-quantity orders, may require oversized freight delivery, which can add an additonal shipping charge. Please contact us if you have any questions at 844-438-7674
Return Policy
Return Policy
You may return most items within 14 days of receipt as long as they are in original, unopened packaging.Certain items are special-order and non-returnable.
If a return is approved, the refund will reflect: Full product value, Minus shipping charges, Minus any applicable restocking fees.
Orders that received bundle or promotional pricing will be recalculated at standard pricing if part of the order is returned. Any discount adjustments will be applied before refunding. Management reviews all cases individually.
Please contact us if you have any questions
The Empire Vail VFP24FP30LP-1 combines efficiency with elegant ambiance, delivering up to 20,000 BTUs of warmth while maintaining lower energy consumption. Hand-painted ceramic fiber logs and naturally flickering flames create an authentic fireplace experience perfect for any room—from intimate bedrooms to spacious halls. The intermittent pilot ignition system maximizes energy savings by eliminating continuous pilot operation, while battery backup ensures functionality during power outages. Remote-ready millivolt technology offers convenient control through optional thermostat remotes or standard wall switches. The sophisticated matte black frame, hood, and louvers complement any décor. Ceramic glazed pellets in the burner produce mesmerizing flame movement for a refined focal point in your home.
